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The following are excerpts from actual testimonials and thank-you letters submitted by past clients...
"The services provided by Assets and Aging were invaluable to me and my family. My mother will continue to receive the same care she had been receiving prior to Medi-Cal eligibility, while her remaining financial assets are protected." -- Edythe (09/2002)
"Lora and I want to thank you for the wonderful guidance and service you have provided us throughout the last few years in dealing with the issues facing my aging parents and their deteriorating health. When we first contacted you, we were very gratified that you were so willing to give us the guidance we needed to begin to face the issues which were ahead of us. We didn't realize how difficult it was to protect our parents limited assets and to get through the incredible bureaucracy to ensure they received the care they needed and were so deserving of in their final years. Your knowledge, professionalism, empathy and reasonable rates are very much appreciated." -- Skip (10/1998)
"I want to thank you and your associates for all your wonderful help and patience in helping us to get Dorothy qualified for Medi-Cal assistance." -- Dan (03/2000)
"I am writing this in great appreciation for the wonderful job you did on the Mattie Smith case in her quest for Medi-Cal benefits. I really appreciate that you 1) came to Chico for the initial consultation, 2) came to Chico for the initial eligibility interview with the case worker and myself, 3) all of the follow-up telephone calls with me and the case worker, 4) your knowledge of Medi-Cal regulations which vastly exceeded that of the case worker and her supervisor.
I had reservations in that once the initial interveiw was over, I would never hear from you again since you already had my fee. This was not the case. You stayed on top of this case, notified me when you knew the approval date was due, called up the case worker to have the approval accelerated, and argued with the case worker and supervisor which resulted in a denial becoming an approval." -- David (04/2004)
"I'm so thankful that I read an article by Bob Scrivano in a senior magazine while visiting my husband in a nursing home. I called Bob and he flew down to Oxnard and we discussed my situation. My husband had been in a nursing home for over 5 years, at a cost of $3,000 a month. His life savings were nearly depleted. With Bob's help I applied to Medi-Cal. He appeared with me at the meeting and helped me answer the many questions. His knowledge of the laws helped me salvage enough for my husband's three daughters & myself before it was all gone." -- Meta (09/1998)
"When my Father died, and my Mother suffered a paralyzing stroke, we were suddenly faced with the certain knowledge that paying her way in an extended care facility would take everything they had managed to save in over sixty years of marriage. The monthly charges for my Mother's care were greater than my fathers annual income, for better than half of his life. It didn't seem fair. Everything you told us to do and expect was resolved exactly as you predicted. Your service, and advice, has been timely and precise. My Mother is now legally qualified for Medi-Cal coverage, with no further hassle." -- Peggy (06/1999)
"Thanks to you everything is going well for me. My husband has been in the nursing home for one year and eight months and is receiving very good care. I could never have managed without your expert advice. Congratulations on your radio program. KFBK is my favorite station and I will continue to listen every Sunday morning." -- Janet (10/1998)
"I want to express my gratitude for the work you have accomplished to enable Vera to qualify for Medi-Cal assistance. I recognize that this was an extremely difficult case, but your knowledge and actions gave me confidence that everything would go as planned." -- Sam (06/2003)
